I showed up first thing in the morning and was greeted by Keith. He said good morning and asked how he could help. I explained my situation with my car and listened and stayed calm and said that even though they were busy he would work it in and check back at the end of the day. I get a notification midday that the car was done! He picked me up in my car!! No smoke and mirrors, straight talk from Keith! The best service I've experienced from a repair shop. He dropped me off and picked me up. He was knowledgeable and stayed calm. If I need the car serviced again, I'm not calling anyone else.